At Helps Counselling, we understand the importance of ensuring that your counselling services are not only effective but also accessible. That's why we work with a variety of insurance providers to make sure our services are covered under your plan.

Insurance Coverage

Our services are recognized by many major insurance providers in British Columbia and across Canada, but not all of them. Before starting your sessions, we recommend contacting your insurance provider to confirm the details of your coverage, including the number of sessions covered, reimbursement rates, and any necessary documentation required.

Association of Cooperative Counselling Therapists of Canada (ACCT)

The majority of Helps Counselling team members are members of the Association of Cooperative Counselling Therapists of Canada (ACCT). ACCT is a professional organization dedicated to maintaining high standards of practice, ethics, and ongoing professional development for counsellors across the country.

Why ACCT Membership Matters

Being a member of ACCT means that our counsellors have met rigorous standards for education, experience, and ethical practice. This membership ensures that our clients receive care from qualified professionals whose credentials are recognized by insurance providers across Canada. When you choose a counsellor who is a member of ACCT, you can be confident in the quality and integrity of the services you receive.

ACCT – Association of Cooperative Counselling Therapists of Canada

How to Use Your Insurance for Counselling

To ensure a smooth process for your insurance claims, follow these steps:

  1. Verify Coverage: Contact your insurance provider to confirm that the Helps Counselling Team Member and the services they are providing are covered under your plan.
  2. Get Pre-approval (if necessary): Some insurance plans may require pre-approval before starting counselling sessions.
  3. Submit Claims: After each session, submit your claim to your insurance provider with the necessary documentation. Our team will provide receipts via email when payment is processed. If you don't receive it or require other information let us know.

Frequently Asked Questions

Q: What is the Association of Cooperative Counselling Therapists of Canada (ACCT)?

A: ACCT is a professional organization that ensures its members maintain high standards in counselling practice, ethics, and professional development. Membership in ACCT is recognized by many insurance providers, which helps in securing coverage for your counselling sessions.

Q: Are your counselling services covered by insurance?

A: Yes, our services are recognized by most major insurance providers in BC and across Canada. However, we recommend confirming with your specific insurance provider to understand the details of your coverage.

Q: How do I submit a claim for my counselling sessions?

A: After each session, we will provide you with a receipt. You can submit this to your insurance provider along with any other required documentation. Please check with your provider for their specific submission process.

By choosing Helps Counselling, you’re not only selecting high-quality care but also working with professionals whose services are recognized and covered by many insurance providers across Canada. If you have any further questions, please don’t hesitate to contact us.

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